Client Portals
We have two exclusive portals for clients with active projects or a valid support contract. You will find all the information regarding support cases and implementation projects in an organized, easy-to-understand manner.
Pangea offers an exclusive website for clients with a specialized self-service platform
to easily solve your inquiries and improve your experience.
At Pangea, we strive to ensure transparency and trust by offering our clients visibility across your projects
through this exclusive resource. *
This private Portal is only available to Pangea clients with active projects or a valid support contract.
What does Pangea’s service offer?
Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.
Benefits
Case Management:
submit support cases, check active case progress and closed ones.
Knowledge Articles:
find relevant information before needing to open a support ticket.
Graphics:
visualize statistic graphics with estimated and actual project hours
This private Portal is only available to Pangea clients with active projects or a valid support contract.
All the tools at your fingertips
The Projects Portal is an exclusive area for our clients to visualize the pending proposals to be approved, tasks, and the follow-up of active projects.
Our clients can also check in real-time the progress and status of their projects with delivery dates through the
Dynamics 365 Portal.
What does Pangea’s service offer?
Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.
Benefits
Proposals:
visualize in detail the status of approved proposals and the ones in progress.
Projects:
check the status of your active projects and the resource allocations.
Percentages:
see the percentage of the progress, total hours, and finished projects.
Graphics:
visualize statistic graphics with estimated and actual project hours.
