Sebastián Barbosa O./December 07, 2021 /Dynamics 365/Digital Transformation/ 3 min read

Is Dynamics 365 the Best ERP Solution for eCommerce?

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Is Dynamics 365 the Best ERP Solution for eCommerce?

With numerous ERP systems to choose from, finding the best ERP solution for eCommerce might be tedious, considering that every software has its perks. However, in order to select the right solution, you should keep in mind aspects like your industry, engagement models, and the size and challenges of your business.

Microsoft Dynamics 365 has proven to be highly effective for any small and medium-sized enterprise (SME), as well as large ones. Dynamics 365 offers two robust ERP systems for entirely different types of businesses:

Why is Microsoft Dynamics 365 ERP important for eCommerce?

Microsoft Dynamics 365 features

1. Scalability

Dynamics 365 is designed from the ground up to scale with your business. With a cloud-based architecture, you’re able to access your ERP system from any internet connection, easily increase data storage requirements and automatically adapt to any new data influx and usage.

Your business won’t lag, having the stability and security that Dynamics 365 provides to any industry while guaranteeing your company’s data protection with a solution that keeps the future in mind.

2. Integration

A full omnichannel solution that communicates between back-office systems and your web store while ensuring data consistency and real-time data exchange. Additionally, Dynamics 365 integrates your CRM and ERP solutions into a unified system that eases analytics and reporting.

Efficiently run your business with informed decisions, delivering comprehensive data on inventory and pricing, buyers and prospects, orders and invoices, and much more.

3. Adaptability

Both Dynamics 365 Finance and Dynamics 365 SCM mainly support medium to large enterprises to accelerate and elevate their operations. However, these ERPs are also designed for SMEs seeking improved connectivity and operational efficiency.

Either ERP solution offers several benefits to any business, regardless of their size, level of complexity, or sector. Likewise, Dynamics 365 adjusts to your business needs, allowing you to pay exclusively for the apps and services you use on an as-needed basis.

4. Customization

Although we all aim to use as much out-of-the-box functionality, there are times that functional enhancements must be designed. Dynamics 365 delivers a robust foundation for your organization’s unique business environment and allows seamless enhancement of the solution using powerful, embedded tools.

Moreover, the Microsoft AppSource offers third-party eCommerce solutions that can be securely integrated with Dynamics 365, providing trustworthy software for your company.

With different business apps, the ERP and CRM seamless integration of Microsoft Dynamics 365, your organization will have a highly flexible, secure, and powerful solution that easily adapts to any business, mainly impacting your five core business functions:

Five core Dynamics 365 business functions

Does my company need an ERP for eCommerce?

An ERP system is essential for eCommerce because it integrates and streamlines all key business processes, such as:

  • Inventory management
  • Order management
  • Financials
  • Customer relationship management

This centralized approach helps eCommerce companies to improve efficiency, make informed decisions, and provide a better customer experience by automating manual processes and providing real-time visibility into critical data. Additionally, an ERP system can also help eCommerce companies to manage their growth by scaling their operations and supporting multiple sales channels, currencies, and languages.

Advantages of eCommerce ERP integration for different industries

eCommerce ERP integration provides various advantages for different industries, including:

1. Retail industry:

Improve inventory management, automate order fulfillment, and track customer behavior to understand preferences better.

2. Manufacturing industry:

Streamline the manufacturing process by integrating all departments, including supply chain management, production, and quality control.

3. Healthcare industry:

Manage complex supply chains, automate order processing, and improve inventory management, which can be especially critical for medical equipment and supplies.

4. Service industry:

An ERP system can help service companies to manage their resources, track customer interactions, and improve the efficiency of their operations.

5. Aquaculture:

Manage stock levels, growth, and complex supply chains. Minimize waste, integrate financial processes, and provide customers with information about the quality and sustainability of their products.

Integrating Dynamics 365 with third-party eCommerce solutions

Besides harnessing the many capabilities that Dynamics 365 offers to your company, there are third-party eCommerce solutions that will also elevate your business strategy, such as Shopify Plus. In order to integrate another application, it’s crucial to considerate the right partner to support your digital transformation and get seamless integration with Dynamics 365 Finance & Operations, bringing:

  • Responsive and scalable data flow
  • Streamlined operations cost-effectively
  • Enhanced workflow functionality
  • Order status real-time visibility
  • Eliminate the need for manual data entry

Thank you.

I hope this blog has supported your decision on choosing Dynamics 365 ERP as the best eCommerce solution to upgrade your business strategy.

Sebastián Barbosa O.
Technical content writer

Read more blog entries by Sebastián Barbosa O.

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