Sebastián Barbosa O./May 11, 2022 /Dynamics 365/Human Resources/ 2 min read

The HR role in digital transformation

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Just like any other business area, the digital transformation of the HR role is critical in this modern era where technological disruption is the norm. It’s a common mistake to believe that only tech-intensive positions should focus on digital transformation. Organizations need multiple stakeholders and viewpoints from different business areas since the lack of diverse perspectives from your training employees might lead to mismanaged implementations.

Innovative digital transformation: more than tech

Modern systems emerge to automate processes, provide a more remarkable experience, and centralize information relying on HR management systems with significant benefits for managers and employees to allow them to run operations smoothly, such as:





Performance management




However, this HR digital transformation journey is not only about automation and digitization of the area itself; it’s about leading their employees towards a continuous digital evolution. It’s about increasing productivity, empowering the business with a digital mindset, and enhancing workforce operations.

Digital transformation is technology-centered but also about people. People are the ones who create it. Overcoming one of the biggest challenges is identifying how the future of the workforce will be, how it will manage to support DT, and your required employee’s skills to deliver a proper transformation.

A modern HR role perspective

Organizations need to consider the HR area a critical position when shaping the DT team. One of the common reasons their transformation fails is not considering the effect on their people and culture. HR roles will be able to help the DT adoption within the organization with new and enhanced abilities such as:

  • Analytics and predictive analysis

Build the appropriate talent to face new company’s challenges

  • Systems or programs

Boost employee’s career to adapt to constant change

  • Leadership and expertise

Improve collaboration and skills to deliver valuable, long-lasting results

  • Employee training

Evaluate how technology could change employee’s skillsets

It all starts with the right mindset

Businesses must understand and support digital transformation purposes and how powerful it can be when implementing it in the essential company areas to bring value. Without leadership and the proper guidance, your organization might not benefit from technological approaches. It’s also crucial to prepare your team for digital change. Start on a small scale. Seize your implementation partner’s expertise to learn how to use automated solutions while improving their decision-making. That way, you’ll help make the adoption process smoother and more efficient.

If you’re wondering how to start your digital transformation journey with more profound assistance and learn what’s next, please don’t hesitate to contact us.

Thank you.

We understand that operational changes can look overwhelming or confusing at first. However, our consultants are here to support your business transformation throughout this modern approach.

Sebastián Barbosa O.
Technical content writer

Read more blog entries by Sebastián Barbosa O.

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